• Persona is the login provider that the forum used. Mozilla have decided to shut this service down at the end of November. There is nothing that can be done about this, but the developer of the forum had put a plan B in place.

    It is called auth0 (that is "auth zero") and info can be found over here: auth0.com

    Essentially it works like this:

    1. auth0 will allow you to sign-in using Google, Microsoft, or it will send a code to your email. There is no passsword.
    2. auth0 will return to forum with a code
    3. the forum will check the code on the server, and will get your email address from Google, Microsoft or as a consequence of you having verified your email with auth0 by entering the code emailed to you
    4. the forum will use the email to find your account and sign-in you in as usual

    The important bits:

    1. There is no password
    2. We need your email
    3. The email must be the same as the one that you use to login already

    I cannot stress that last one enough. If you are signed in already, go view your own profile and you'll see your email on the right hand side. If you sign in with a different (not registered on the forum) email, then you get a new account and not the one you expect.

    So long as the email matches, you get signed in to your account.

    If you find that you suddenly have a different account, i.e. that you have become user65798 (or similar) then you should PM me.

    I will then need to contact the forum developer and ask him to update your email. For this to happen he needs to know:

    1.Who you were (username)

    1. Email for the old user (take a guess if you're unsure)
    2. Who you are now (though I presume you'll be sending the PM from that account)

    Then he can restore your user account to you.

    46% of people sign in via Google and seemingly prefer doing so, if you are changing your email you may want to sign in with a Google Account and then let me know as this is quite convenient in future (gives you the option of Google sign in or the "email me a code" sign in).

    Apologies for the minor inconvenience this causes but it is completely unavoidable. Please remember we get this briliant forum for a grand total of zero cost to the club.

  • Forgot to mention that this new sign in mechanism solves the problem of not being able to sign into the forum on Google Chrome on an iOS device (ie iPhone, iPad)

  • Post a reply
    • Bold
    • Italics
    • Link
    • Image
    • List
    • Quote
    • code
    • Preview
About

New forum login info - if your username has changed, please let me know

Posted by Avatar for MattH @MattH

Actions